Thermomix® TM7: culinary expertise at your fingertips.

Refund & Return

Right of withdrawal

As a consumer, you have the right to cancel your purchase within 14 days from receipt of the product. To exercise your right of withdrawal, please contact us at:
đź“§ reklamation@thermomix-tm7.dk

Return the product in its original packaging with all accessories and documentation.


Refund

Once we receive the product and confirm that it is in satisfactory condition, we will make the refund within 14 days. The refund will be made via the original payment method.

Please note that return costs are usually borne by the customer unless otherwise agreed.


Returns without right of withdrawal

If the product is defective upon receipt, or there is a warranty claim, the return and any refund will be handled according to the warranty terms. Contact us at:
đź“§ reklamation@thermomix-tm7.dk

We will guide you about return or pickup and ensure quick processing.


Contact

For questions about returns or refunds, please contact:
đź“§ reklamation@thermomix-tm7.dk